The Aloha Post - Refund Policy
Refund Policy
We stand behind what we make. Here's exactly how our refund policy works.
If your very first Aloha Post doesn't move you to send a meaningful note, reach out within 14 days of receiving it and we'll refund your full membership — no questions asked, no hard feelings.
This guarantee covers your first shipment only. After that, your membership runs for the full term you chose.
The Aloha Post is a fixed-term membership (6 or 12 months), not a recurring subscription. Because you've committed to the full term — and we've committed to delivering it — we do not offer refunds after the first month.
The good news: there's nothing to cancel. Your membership simply ends when your term is up, with no auto-charges and no cancellation hoops.
If your order is lost in transit or arrives damaged, we'll make it right. Depending on the situation, we'll send a replacement or issue a credit. Just reach out and we'll take care of it.
Contact us: aloha@sealightprintshop.com
If the membership was purchased as a gift, the same policy applies. Refund requests must come from the original purchaser.
Email us at aloha@sealightprintshop.com with your order number and a brief note about the issue. We respond within 2 business days.
Last updated: June 2026 · The Aloha Post by Sea Light Print Shop · Hawai'i